The complaint received an e-mail in reference to “suspicious purchases” on her account and was directed to call a number. She spoke to a purported “representative” of Capital One bank, who got her to download the “MyDesk” app, which gave the fraudster access to her bank account. Suspicious, she used another phone to call Capital One Bank directly, but was on hold while the crook transferred Approximately $2400.00 from her account. Capital One Bank is aware of this case and secured her accounts. The investigation is on-going.
07/15/23 1:37 p.m.