The complainant reported that she received a phone call from someone claiming to be from Amazon. The caller stated that there had been a suspicious purchase on her Amazon account and that she needed to install a remote computer program so they could help her. She then received another email saying they refunded the purchase price, but accidentally refunded extra money. She was instructed to purchase gift cards for the difference and provided the card numbers to the scammer. This case remains under investigation.
08/14/2020 10:00 am – 10:00 pm